BAM eBay Buyer Blog

Posts for eBay buyers about buying on eBay

After How Many Days Should an EBay Unpaid Item Dispute Open Automatically?

After How Many Days Should an EBay Unpaid Item Dispute Open Automatically?




Recently an eBayer wrote to the EcommerceBytes Letter to the Editor section about the Unpaid Item Assistant.  The seller had the UPA set to open a claim two days after a sale. But they had sold an item four days ago and noticed that the UPA still had not gone off.

"When I checked my settings they were set to have UIA file after 8 days. I called eBay to ask if it was a glitch and was told that eBay is changing the minimum amount of time to file automatically to 8 days."

However, EcommerceBytes Editor Ina Steiner, who is checking with eBay about the matter, said "The help page on eBay still says four days," and noted that "We'll send an inquiry to eBay. Let us know what you are seeing."

Meantime, some people in the comments had thoughts about opening a claim automatically two days after a sale.

"Personally?" wrote one, "Two days is incredibly short. I would not feel so strongly, except an unpaid item claim can DAMAGE a bidder."

They further added, "There are plenty of valid reasons to NOT use the instant payment function. One that comes to mind first is buying multiple items that can be shipped together. Another is having a question about shipping arrangements (example, seller offers only UPS Ground and I really want and will pay for Priority Mail, for the fragile item I've bought)."

This eBayer also said they "snipe a lot of items, simply because our electric goes off almost routinely, and I have to use DSL and cannot rely on a last second bid to get through in time. So I expect an invoice since the snipe service can't handle an instant payment too."

Another suggested it may be a factor of combined shipping charges. "Ebay hasn't changed anything, this is just a misunderstanding on how this works.  If you offer combined shipping for those that purchase from you in a given period, the UIA can not be set for a time period that is less than your combined shipping rule. For example, if you offer to buyer that you will combine shipping charges for items that are purchased within 7 days, then your UIA can not be set up for anything less than 8 days."

Personally, I like to give buyers plenty of time to pay when buying something.  I do not use the UPA at this time, but if I did, I would probably set it to 8 days to be on the safe side about complying  with any combined shipping that might be a factor.

What do you think is the ideal amount of time for the Unpaid Item Assistant to open an Unpaid Item case? Four days? Fewer days?  Is eight days too long? Post a comment here!

Silver American Eagles Won on eBay using Buyer Auction Manager

Created new category

Silver American Eagle LotI've been pretty busy in the last two weeks and I haven't added any blog posts. I thought, I'll start by creating a new section to advertise my eBay software. I'll start posting items that I win using Buyer Auction Manager that I consider good deals.

Lot of 27 Silver American Eagles

About a week ago, I was watching Pawn Stars and running Win It Now module of Buyer Auction Manager searching for gold and silver eagles. The software picked up 1986 - 2012 lot of 27 silver eagles. I opened the item, quickly went through description, looked at the Buy It Now price, calculated price per coin and purchased it. All that in less than 70 seconds from the time this auction was posted.

Why is this a good deal?

My total price for 27 coins was $800 (including shipping and handling). The price per coin come to $29.63. The lot included 1996 silver eagle which sells for premium because it's the lowest mintage year. At the time of my purchase silver spot price was around $31.70. Silver eagles usually sell for $3+ over the spot price. If you can find them for $1 over spot, please let me know where as I'm interested in buying more. Just adding $1 to the silver spot makes the price $32.70 per coin. I would be a buyer at that price. This means that I would be willing to pay at least $880 for this lot which saved me $80+. As far as I'm concerned I got a great deal. If you buy sliver, you know that it's almost impossible to find eagles for below silver spot price.

Conclusion

I used my eBay software for buyers to get this great deal. If you're interested, try it yourself. It comes with 30-day no obligation trial.

Robert