BAM eBay Buyer Blog

Posts for eBay buyers about buying on eBay

How BAM Tracker Can Help You Manage Your eBay Purchases

BAM Tracker – Software for Volume eBay Buyers

If you purchase large volume of items on eBay each month, you know the pain of managing those purchases. It’s very difficult to keep track of what you already received, what needs to be returned to the seller and what needs to be cancelled. It's hard to know which items you need to follow up on because you haven't received them in a reasonable amount of time. Then you also need to spend the time and effort managing protection cases.

It takes a lot of hard work to stay on top of your purchases so you do not get in trouble with eBay. BAM Tracker was created to address the pain of tracking your eBay purchases and here are the things it will do for you:

1. Automatically synchronize eBay purchases

BAM Tracker can be set up to update your orders from eBay every few minutes. When you purchase an item, it shows up in the software automatically. It pulls most information available on eBay for given item which includes standard auction details such as item number, title, seller user name, prices, payments and refunds. It also gets information such as tracking numbers, carrier shipped, item location, item zip code and shipping address. Those can greatly help you identify who given item came from.

When there are changes on eBay, such as seller marking item as shipped or adding tracking number, those changes are synchronized as well so you always have the latest information.

2. Automatically pull corresponding PayPal transactions

Once eBay transactions are retrieved, BAM Tracker can also synchronize with PayPal, pulling payment information for your orders. It gets seller email address as well as their name so if you can’t figure out who given item came from using information from eBay, you might be able to find it using information from PayPal.

3. Send automatic messages to eBay sellers

BAM Tracker can automatically send messages to sellers using eBay messaging center. You would create email template where you choose the kind of message, create subject and body. Once you have email template, you assign it to an event and when given event happens your email will be sent automatically to the seller. Here are the events that you can set up:

  • Email After Purchase – sends message right after you purchase given item
  • Email After Payment – sends email after you pay for the auction
  • Email After Received – sends message after you mark given item as Received in BAM Tracker
  • Email After Feedback Left – sends your email after you leave feedback using BAM Tracker

For example, you can enable Email After Payment event where you create a message asking seller to include their user name and auction number with the item. This way, when you receive given item, you’ll be able to easily identify who it came from.

4. Efficiently communicate with sellers

As stated above, BAM Tracker allows you to save custom email templates. Once you create a few for your specific situation, you can just select one or multiple auctions and choose Email Seller. This brings up Send eBay Message screen, where you can select what email template you want to use, make any changes for this specific message and send it to one or many sellers at the same time.

BAM Tracker also allows you to download messages from eBay so you can easily view all the messages that relate to specific auction.

5. Easily figure out who given item came from

Once you receive given item, BAM Tracker helps you figure out who it came from. It has very powerful searching capabilities that allows you to find items using standard eBay fields, such as item number, seller user name and tracking number and also more advanced fields such as item location, origin zip code and even seller name.

You can type (or scan) tracking number, auction number, city that given item came from or even seller name into filters and the software will instantly find all auctions that are matching. You can also type only part of the information such as the last 5 digits of the tracking number and BAM Tracker will give you all auctions that match your search.

6. Keep track of items received, cancelled and disputed

Once you find the item, with two clicks you can mark it as received and the software changes status to Received and automatically updates received date. You can do the same manually after reviewing the picture of the item and all the other information on Item Details page:

If given auction was cancelled, you can just change the status to Cancelled and put your own note so later on you know what happened. Same with returns. You can keep track of when you shipped it back, tracking number in the notes section or using one of 3 custom fields that are there for your use.

Once you're done with given item, the software can also leave feedback for you and if you choose to set it up, automatically send follow up message to the seller.

Conclusion

BAM Tracker was created specifically for eBay buyers who purchase large volume of auctions each month. If that’s you, you know how difficult it is to keep track of your purchases and I’m sure you’ll find BAM Tracker to be of great benefit to you.

Go to BAM Tracker page and try it for yourself!

Robert

Pain of Keeping Track of Your eBay Purchases and BAM Tracker

Tools for eBay Buyers

There are a lot of tools for eBay sellers out there but not so much for eBay buyers. If you purchase a lot of auctions on eBay, one of the most difficult tasks you have is probably keeping track of those items and communicating with sellers. It’s pretty easy if you only purchase couple of items a month. You can just leave feedback when you receive given item and this way you know what you already received. Once you start purchasing 100+ items each month, the task of keeping track of what you already received, what you’re still waiting for, protection cases, what was cancelled and refunded becomes more and more difficult.

Keeping Track of eBay Purchases

A while back, I used to purchase around 500 small items on eBay per month so I know the pain. I used to copy new items from my eBay buyer history page each day (that page is no longer available) and paste them into Excel spreadsheet because it gave me the information that I wanted. From there, I would add my own custom fields to the spreadsheet and once items started coming in, I would put the date I received them and notes such as when protection cases were opened so later on I could follow up with the seller.

This was a lot of time consuming work. Most of the items that I purchased did not get shipped with tracking so I couldn’t find them by tracking numbers. They were also very similar so looking at pictures didn’t guarantee that I’ll be able to match the item to the auction.

Some sellers were good and included packaging slips from eBay or PayPal so I could easily figure out who given item came from by item number or their eBay user name. Not everybody did that though so I would spend hours going through eBay listings, updating Item locations and if that didn’t work I would go through the export of PayPal transactions looking at the names trying to match who it came from.

At that time, I would have loved to have a software that would make tracking my purchases a lot easier but there was nothing out there. Towards the end of 2013 and in at the beginning of 2014, I talked to some people who purchase large volume of items on eBay and most of them (the ones who did not have their own custom solution that they developed over the years) felt the same pain. I pitched the idea of a software that would help them receive their eBay purchases and they loved it.

BAM Tracker to the Rescue

It took a long time to become reality because it wasn’t the highest priority project on my list but the software is finally here. It’s called BAM Tracker and it’s officially launching later this month. If you purchase 100+ auction on eBay per month, the software should be of great benefit to you. If you purchase over 1000 auctions a month, you either have your own custom solution that you probably paid thousands of dollars to develop or you need BAM Tracker to stay in business.

How do you currently keep track of your eBay purchases? Let me know in the comments section.

Click here to get more details about BAM Tracker

Robert