Best offer on eBay
One of the bedrocks of eBay buying and selling is the art of negotiating. After all, eBay is foremost a site where commerce is conducted in a unique auction style. The site works best for buyers and sellers when both can come to an agreement that satisfies both parties. To get there, you will need to employ the kind of negotiation skills that keeps respect for each other in mind while you seek the best deal possible. Pay close attention to the following principles as you make best offers and counter-offers and take the most advantage of the deals to be had on eBay.
Fair Market Prices
Fair market price is not a scientific value. In fact, a “fair” price is a number that takes into consideration a whole host of important factors. The prevailing manufacturer’s suggested retail price is not necessarily the fairest price. The MSRP is a price that is set by the manufacturer to be used as a guide for retailers who resell the goods or services. eBay is not always a forum for retail selling. Occasionally, a buyer is more appropriately seeking a wholesale price – a price point often far below the standard retail pricing.
To find a fair price for a good or service, research the other listings for a similar product both on eBay and elsewhere. An informed buyer can distinguish between a good deal or an opportunity for a good deal and a seller that is trying to squeeze every penny of profit from the sale.
Approaching the Seller
When making best offer on eBay, realize that you can alienate the seller by offering an insulting number. There’s nothing wrong with seeking a deal but you can eliminate yourself from being considered a serious buyer by trying to begin negotiations at an appallingly low level. Remember, you are most often dealing with another private seller, a person, and the emotions that dictate the transaction will go a long way in determining the success of your negotiation. This doesn’t mean that you should expect to pay more than what your research has determined as a fair price, it means that serious negotiations demand a serious offer.
Create a plan for your offer. For example: determine a reasonable range of a fair price and submit an offer a set percentage lower than that price. If you find that a fair price for a set of cufflinks is $75, choose to submit an offer that is 20% lower to gauge the seller’s interest. If the seller is interested in selling at or near that price you will be able to work toward an amicable price from there. If the seller is not willing to sell at that price your offer will at least be in a range that isn’t insulting. You can still salvage a good deal and a friendly transaction from that starting point.
Justify your Best Offer
When making offers and counter-offers it might be a good idea to include comments to justify the level of your offer. Citing other places you’ve seen the item listed or making comments regarding the condition of the item will go a long way toward justifying your best offer. The goal of making a respectful offer and coming to an ultimate agreement is made easier when you offer your reasoning for arriving at the offer you’ve submitted.
Even if your reasons are rebuffed and even if your offer is rejected, the seller will understand your concerns and the reasons behind your offer. That level of communication will smooth the negotiation process and increase the chances that you will eventually meet for a deal.
Feedback as a confidence builder
eBay offers a means by which people from across the globe can connect and conduct business. The opportunities to buy and sell on eBay has allowed for a world in which you are no longer limited in what you can purchase based on your location. In order to maintain as a source of honest and accountable commerce, there are certain mechanisms that are in place to foster confidence among buyers and sellers alike. One important and highly effective mechanism is the feedback feature.
Customers looking to buy an item or service should filter their options using several factors. Cost, shipping, and the availability of receiving exactly what you are seeking are the keys to choosing among eBay sellers. Once you have narrowed your choice to those listings that meet your standards closest, dig even deeper to choose the vendor to receive your business. The feedback section can prove to be an invaluable tool in choosing a reputable seller.
Look for the "right" kind of feedback
Look for feedback that matches the type of product of service you are seeking from the seller. If you are buying a service, consider the feedback related to services over those related to items that the seller may have previously sold. A seller could have a stellar record of delivering services in a timely and professional manner while struggling to deliver items as well. That distinction will allow you to differentiate between sellers of similar feedback rating.
The information listed in the seller’s feedback will alert you if the vendor has had previous complaints about the timeliness and quality of their delivery. You can use the seller’s reputation when deciding what to offer for an item or service. A seller with a sub-par feedback rating may not attract the same amount as a vendor with an impeccable rating. There are no strict rules as to how you should use the information you glean from feedback but as much information you can gather and consider as possible can make the difference between a smooth and satisfying transaction and a transaction that is rife with snafus and delays that would be easily predicted by the tenor of the seller’s feedback.
Provide your own feedback after the transaction
After you have weighed all of the information at your disposal and have chosen a seller from whom to purchase, provide your own feedback once the transaction is completed. By adding feedback you will contribute to the eBay community and assist future buyers in choosing the vendor they will trust with their business. The community works best for everyone when as many people as possible contribute to all of the tools at their disposal.